Privacy Policy

1. Information We Collect

Harborview Commons LLC collects information necessary to provide property management and rental services in compliance with Maryland and Baltimore City regulations:

Personal Information:

• Name, address, phone number, email address
• Social Security Number (for credit checks and tax reporting)
• Employment information and income verification
• Emergency contact information
• Previous rental history and references

Financial Information:

• Bank account information for rent payments
• Credit report and score information
• Payment history and rental ledgers

Property-Related Information:

• Maintenance requests and property inspections
• Utility account information
• Insurance claims and incident reports

2. How We Use Your Information

We use collected information for legitimate business purposes including:

• Processing rental applications and tenant screening
• Collecting rent and managing lease agreements
• Maintaining properties and coordinating repairs
• Complying with Maryland landlord-tenant laws
• Reporting to credit bureaus and collection agencies when necessary
• Tax reporting and record keeping as required by law
• Emergency contact and property access

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

Required by Law:

• Court orders and legal proceedings
• Baltimore City Housing Department requests
• Maryland Department of Labor licensing inquiries
• IRS and tax authority reporting
• Law enforcement investigations

Business Operations:

• Credit reporting agencies for tenant screening
• Collection agencies for unpaid debts
• Maintenance contractors for property repairs
• Insurance companies for claims processing
• Property owners and investors (when applicable)

Third-Party Services:

• Payment processing companies
• Background check services
• Property management software providers
• Communication platforms (with consent)

4. Data Security

We implement reasonable security measures to protect your personal information:

• Secure file storage and document management systems
• Encrypted data transmission for online payments
• Limited access to personal information on need-to-know basis
• Regular security audits and updates
• Secure disposal of physical documents containing personal information

However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain personal information for the following periods:

• Active Tenants: Duration of tenancy plus 7 years
• Former Tenants: 7 years from lease termination
• Rental Applications: 3 years from application date
• Financial Records: 7 years for tax and audit purposes
• Maintenance Records: Duration of property ownership plus 3 years

These retention periods comply with Maryland record-keeping requirements and IRS guidelines.

6. Your Rights

Under Maryland law, you have the right to:

• Access your personal information in our records
• Request correction of inaccurate information
• Receive notice of data breaches affecting your information
• File complaints with appropriate regulatory authorities
• Request information about third parties who have received your data

To exercise these rights, contact us using the information provided below.

7. Cookies and Website Technology

Our website may use cookies and similar technologies to:

• Remember your preferences and login information
• Analyze website traffic and usage patterns
• Improve website functionality and user experience
• Provide relevant content and advertisements

You can control cookie settings through your browser preferences.

8. Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from children under 18 without parental consent, except as required for rental applications involving families with minors.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy on our website and updating the "Last Updated" date. Continued use of our services constitutes acceptance of the updated policy.

10. Contact Information

For questions about this Privacy Policy or to exercise your privacy rights, contact:

11. Regulatory Information

This Privacy Policy complies with:

• Maryland Personal Information Protection Act
• Fair Credit Reporting Act (FCRA)
• Fair Housing Act
• Baltimore City data protection requirements
• Federal and state landlord-tenant privacy laws